Contact us

KONE Online

Search
Contact us

High-Rise solutions
High-Rise solutions

The rise of connected services, digital tools, and automation will influence how people use high-rise buildings. KONE’s new high-rise solutions will help smartly augment the built environment and future-proof your buildings.

High-Rise solutions >

KONE Office Flow

KONE Office Flow is a modular, connected solution that adapts with the needs of your building and its users, providing smooth people flow with touch-free access and personalized user experiences that make office environments more attractive and efficient.

High-Rise solutions >

Digital Experience Elevators

KONE Digital Experience elevators

High-Rise solutions >

KONE High-Rise MiniSpace™ DX

Unleash new possibilities with energy savings and lower carbon emissions across the lifecycle.
New buildings
New buildings

KONE provides world-class elevator and escalator services and innovative solutions for new buildings.

New buildings >

Elevators | Lifts

We are a lift company that provides smart home lift, glass lift and all types of elevators for offices, hospitals, hotels and a wide range of buildings.

New buildings > Elevators | Lifts >

KONE MonoSpace® DX

New buildings > Elevators | Lifts >

KONE MiniSpace™ DX

KONE MiniSpace™ DX, a passenger elevator solution with a compact machine room for residential, offices, hotels and mid to high-rise buildings.

New buildings > Elevators | Lifts >

KONE TranSys™ DX

Discover the KONE TranSys DX, a heavy-duty freight and service elevator for commercial buildings, office, retail, hotel, hospital, public transportation, and airport facilities.

New buildings > Elevators | Lifts >

Elevator connectivity

Discover how KONE’s smart elevator system and solutions with built-in SPI connectivity add value and make your building a more attractive prospect for tenants and visitors.

New buildings > Elevators | Lifts >

Elevator interior design

Modern elevator design for new buildings. See how our elevator interior offering adds value.

New buildings >

Escalators

Our indoor & outdoor escalators provide safe, reliable and eco-friendly mobility in shopping malls, airports, railway stations and commercial buildings.

New buildings > Escalators >

KONE TravelMaster 110

Learn more about the highly eco-efficient KONE TravelMaster 110 escalator – optimized for retail environments to ensure a pleasant shopping experience.

New buildings > Escalators >

KONE TransitMaster 120

Learn more about the highly durable and eco-efficient KONE TransitMaster 120 escalator – optimized for transit centers to ensure a pleasant passenger experience, even under the most demanding traffic conditions.

New buildings > Escalators >

KONE TransitMaster 140

The KONE TransitMaster™ 140 is a highly durable escalator designed for the most demanding public transportation environments, such as metro stations and airports.

New buildings >

Autowalks

Autowalk & moving walkway for shopping malls, airports and railway stations which set the standard for safety, quality, eco-efficiency, and visual design.

New buildings > Autowalks >

KONE TravelMaster 115

An inclined autowalk designed to provide easy and safe access throughout your building, even when passengers are moving with a heavy cart or pushing a baby stroller.

New buildings > Autowalks >

KONE TransitMaster - Autowalk

The KONE TransitMaster™ 165 & 185 is a heavy-duty autowalk primarily targeted towards the infrastructure segment with demanding traffic conditions, such as airports, railways as well as stadiums and other transit centers.

New buildings > Autowalks >

KONE InnoTrack

Discover our revolutionary autowalk solution that requires no pit and offers unparalleled flexibility.

New buildings >

Advanced People Flow solutions

Improve the building experience with advanced people flow solutions - safe and smart solutions for your office buildings.

New buildings > Advanced People Flow solutions >

KONE turnstiles

KONE turnstiles, a stylish, smart and durable access control solutions for managing people flow in your smart office building.

New buildings > Advanced People Flow solutions >

Access solutions

Learn about access control and integrated access solutions for a wide range of building types.

New buildings > Advanced People Flow solutions >

Destination solutions

Improve elevator performance. We offer destination solutions for a wide range of building types.

New buildings > Advanced People Flow solutions >

Infotainment solutions

Learn about digital displays and elevator screen content managment. We offer elevator screens.

New buildings > Advanced People Flow solutions >

Monitoring solutions

See our remote elevator monitoring system. We offer monitoring solutions for new buildings.

New buildings > Advanced People Flow solutions >

Office Solutions

Rethink the workplace environment and transform your office with solutions designed to enhance People Flow experiences and create healthier, safer workspaces.

New buildings > Advanced People Flow solutions >

Health and well-being solutions

New buildings > Advanced People Flow solutions >

KONE Office Flow

KONE Office Flow is a modular, connected solution that adapts with the needs of your building and its users, providing smooth people flow with touch-free access and personalized user experiences that make office environments more attractive and efficient.

New buildings >

People Flow Planning and Consulting

Discover how KONE People Flow Planning & Consulting services can help you create a smart building with seamless people flow through expert analysis, elevator data, and world-class tools.
Existing buildings
Existing buildings

At KONE, we offer high quality escalator and elevator maintenance services, repairs and lift modernization, upgrade or replacement programs for all buildings.

Existing buildings >

Elevator connectivity

Learn about our smart building solutions. We offer smart elevator solutions for existing buildings.

Existing buildings >

Elevator user experience

Existing buildings >

Maintenance

Find a trusted elevator maintenance company who offers tailored elevator maintenance and escalator maintenance services for any make or model of equipment.

Existing buildings > Maintenance >

Your maintenance journey

Learn about your maintenance journey with KONE and our intelligent maintenance services and contract options for elevators, escalators, and automatic building doors.

Existing buildings > Maintenance >

KONE Care – preventive maintenance

Discover how KONE’s flexible, tailored preventive maintenance services keep your elevators, escalators, and automatic building doors safe and in good condition.

Existing buildings > Maintenance >

KONE Care DX

Boost user experience, maximize uptime and prolong your elevator’s life with sustainable maintenance service packages for KONE DX Class elevators.

Existing buildings > Maintenance >

KONE 24/7 Connected Services

Reduce unplanned downtime, speed up repair & increase safety for elevators with KONE 24/7 Connected Services, an AI-powered predictive maintenance solution.

Existing buildings > Maintenance >

Customer communications channels

Stay up to date with equipment status and maintenance work progress around the clock.

Existing buildings > Maintenance >

Customer service

Find out how to contact KONE when you need to make a maintenance service request or report an incident, and how to stay up to date with maintenance work via our digital channels.

Existing buildings > Maintenance >

Managing people flow and user experience with KONE DX

Our connected KONE DX elevator solutions add value to your building and make sure it’s ready for whatever the future brings. Improved accessibility for residents and visitors and a cleaner, healthier environment.

Existing buildings >

Elevator modernization

We offer elevator modernization & partial lift upgrade for all brands to improve safety, energy savings, appearance, & functionality of your elevator equipment.

Existing buildings > Elevator modernization >

Full elevator replacement

Learn about the elevator replacement cost and increase the value of a building.

Existing buildings > Elevator modernization >

Modular modernization

With modular modernization you can upgrade entire systems and significantly improve the performance of your elevator. Read more!

Existing buildings > Elevator modernization >

MonoSpace Upgrade

Upgrade elevators or modernize elevators to enhance your equipment's connectivity to improve People Flow, and contribute to a safer, more efficient services.

Existing buildings > Elevator modernization >

MiniSpace Upgrade

Learn about the solutions to upgrade your KONE MiniSpace® elevator.

Existing buildings > Elevator modernization >

Component upgrades

Discover our wide range of elevator upgrades covering things like the elevator door operator, signalization, and lighting system.

Existing buildings >

Escalator & Autowalk modernization

Discover our range of escalator modernization solutions that will increase the lifespan of your escalators, giving you the flexibility of replacing the entire installation or just individual components.

Existing buildings > Escalator & Autowalk modernization >

Full escalator replacement

Learn about the elevator replacement cost and increase the value of a building.

Existing buildings > Escalator & Autowalk modernization >

Modular modernization

With our escalator upgrade and modular modernization solutions you can renew individual components or complete systems. Visit us!

Existing buildings >

Advanced People Flow solutions

Existing buildings > Advanced People Flow solutions >

Office Solutions

Rethink the workplace environment and transform your office with solutions designed to enhance People Flow experiences and create healthier, safer workspaces.

Existing buildings > Advanced People Flow solutions >

Health and well-being solutions

Existing buildings >

People Flow Planning and Consulting
Digital Services
Tools & downloads
Tools & downloads

Downloads Codes and standards Glossary

Tools & downloads >

Tools

Tools & downloads >

Brochure Library

Tools & downloads >

Planning and design tools

Try our easy-to-use online tools for exploring design options and creating detailed planning documents for installing new equipment.

Tools & downloads >

Glossary

When talking about elevators, escalators, and automatic building doors it’s sometimes necessary to use technical terms and acronyms, so we’ve created a handy glossary to help you make sense of them.
Stories & references
Stories & references

Discover our latest references and stories about cities and people in them.

Stories & references >

Stories

What does city life mean for people in the world’s different urban environments? Our stories look for answers.

Stories & references >

Press releases

You can find all the latest press releases by choosing a category and year from dropdown boxes.

Stories & references >

References

KONE is proud to present these selected achievements from around the world.
About us
About us

Found in 1910 in Helsinki Finland. KONE is a global leader in the elevator and escalator industry. We make people's journeys safe, convenient and reliable, in taller, smarter buildings.

About us >

KONE as a company

As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and moving walkways, as well as solutions for maintenance, modernization and smart building which add value to the life cycle of any building.

About us > KONE as a company >

Environment

KONE elevator supports the ongoing green transformation of the built environment into smart eco-cities, low-carbon communities, and net zero energy buildings.

About us > KONE as a company >

Safety

Safety is top of the agenda at KONE, and it is our strong belief that all accidents are preventable.

About us > KONE as a company >

Innovations

Kone is a proven technology leader and holds more than 3,000 patents across their businesses.

About us > KONE as a company >

Culture

KONE's company culture consists of three core principles and four company values.

About us > KONE as a company >

Strategy

Our purpose is to shape the future of cities. Read more about our strategy, megatrends, our core principles and values.

About us >

Careers

We strive to foster a collaborative culture where co-workers trust and respect each other and leaders inspire people to deliver the best results.

About us > Careers >

We offer

We are proud to offer a range of total reward elements that engage and motivate our employees and help us make KONE a great place to work.

About us > Careers >

Students & graduates

Get a head start on your career at KONE, one of the world’s leading elevator and escalator companies.

About us > Careers >

Technicians & professionals

Whether you are a business or engineering professional, find your own role in meeting the most interesting challenges of today: urbanization, the efficient flow of goods and people, more efficient use of space, and the latest architectural trends.

About us > Careers >

Recruitment process

General recruitment process consists of an application, an interview and a final selection round.

About us > Careers >

People of KONE Asia Pacific

About us > Careers >

Frequently asked questions

FAQ on KONE's recruitment process

About us > Careers >

Apply now

About us >

Contact us

Contact KONE in Thailand for requesting an elevator service, a quotation or a free consultant.

About us > Contact us >

Branch offices

About us > Contact us >

Contact form
KONE Online

Contact us

img_Kone office lobby_contact

KONE CUSTOMER SERVICE

For general inquiries please call KONE customer service at

Call +66 2 088 6500 or LINE: @KONEThailand

From Monday to Friday between 08:00 - 17:00 hrs.

img_maintenance-hwsy-2

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency, please call KONE 24-hour Customer Service

Tel: +66 2 055 3333

KONE OFFICES AND CONTACTS

KONE Public Company Limited
555 Rasa Tower B,
26th Floor,
Phaholyothin Road, Chatuchak
Bangkok 10900
Thailand

Tel: +66 2 088 6500
Email: CS_EN_Thailand@kone.com
Or LINE: @KONEThailand

emptyYou can reach us on working days between 08:00 hrs. and 17:00 hrs.

Fill in the form

Sample form

How can we help you?

First name

Last name

Company

Phone (Please provide a phone number starting with +66 and no spaces (ex. +6612345678))

+66

Email

Address

City

Postcode

I am a KONE customer

I am a KONE customer

My message is about

My enquiry is about

My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance services|Other

Equipment/service type *|Elevators|Autowalks|Escalators|Doors|Smart building solutions|People Flow planning services|Multiple/other

Tell us how we can help you. Provide as many details as you can.

I would like to be contacted by phoneI would like to be contacted by emailPlease do not contact me

I would like to receive relevant content from KONE including marketing messages via email.

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.

Contact Information

KONE Public Company Limited 555 Rasa Tower B, 26th Floor, Phaholyothin Road, Chatuchak, Chatuchak, Bangkok 10900 Thailand